Industry: Health care & fitness
Strategy: Sprint Guardian
Opportunity
A Scrum Team within the fitness company, is in charge of maintaining and evolving two main platforms: Web and Kiosk. In addition to that, this single team is also responsible for addressing all the Promotion Changes in the organization. The challenge that this represented was that these promo tickets were coming on the fly, with no planning ahead, with the highest priority level and the team needed to address them within the day, impacting directly their ability to plan and jeopardizing their Sprint Commitment and Delivery.
Solution
We’ve introduced the Sprint Guardian role. This person, a Scrum Team member, has the unique responsibility to analyze and address the coming Promotion Changes, shielding the rest of the team from distractions, assuring these promo tickets are attended asap and cleaning the road for the team to meet their Sprint Goal.
The Sprint Guardian can also take Sprint Backlog work, but it’s recommended to be low priority ones. As whenever a promo change is pulled in, that backlog effort will need to wait till the Promo Ticket is solved.
The Sprint Guardian rotates on a sprint basis, being played by a different person each time. The team decides who’s going to play it, contributing to the team's self-organization, planning and knowledge sharing.
2024-11-15 / 16:01:10hs